Privacy policy

🛡️ PRIVACY POLICY — ZAAVIYA GEMS

📅 Last Updated: April 22, 2026

Zaaviya Gems operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.

Zaaviya Gems is powered by Shopify, which helps us provide and manage these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our store.

By using our website, you agree to the collection and use of information as described in this policy.

📌 PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Name, phone number, email address, shipping & billing address
  • Payment details (processed securely via payment providers)
  • Order history and transaction details
  • Device information (IP address, browser, device type)
  • Website usage behavior (pages viewed, interactions)
  • Customer support messages

📌 HOW WE USE YOUR INFORMATION

We use your information to:

✔ Process and fulfill orders
✔ Provide customer support
✔ Improve our services and product recommendations
✔ Send order updates and notifications
✔ Prevent fraud and ensure secure transactions
✔ Communicate promotions and offers (optional)

📌 HOW WE SHARE INFORMATION

We only share data when necessary:

  • With Shopify (for store operations)
  • With payment providers (to process transactions)
  • With shipping partners (to deliver orders)
  • With service providers (analytics, support, marketing tools)
  • When required by law or legal obligations

📌 DATA SECURITY

We take strong security measures to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection.

📌 COOKIES

We use cookies to:

✔ Improve user experience
✔ Track website performance
✔ Personalize shopping experience

You can disable cookies in your browser settings.

📌 YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Opt out of marketing emails

To exercise these rights, contact us below.

📌 CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 16 years of age.

📌 THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

📌 CHANGES TO POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page.

📌 CONTACT US

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: zaaviyagems@gmail.com
📍 Address: DHA Phase 1, Azam Town, 100 ft Road, Karachi, Pakistan