Shipping policy
📦 Shipping Policy (Zaaviya Gems)
Last updated: April 22, 2026
At Zaaviya Gems, we aim to deliver your order safely and as quickly as possible.
🚚 Processing Time
All orders are processed within 1–2 business days after confirmation. Orders are not processed on weekends or public holidays.
📍 Delivery Time
- Standard delivery time: 3–5 business days
- Delivery times may vary based on your location, weather conditions, or courier delays.
📦 Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- We may offer free shipping during promotions or on selected orders.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package.
⚠️ Delivery Delays
Delays may occur due to:
- High order volume
- Weather conditions
- Courier issues
- Public holidays
We are not responsible for delays caused by courier companies but we will support you in tracking your order.
❗ Incorrect Address
Please ensure your shipping address is correct. We are not responsible for lost orders due to incorrect or incomplete addresses.
📞 Contact Us
For shipping-related questions, contact:
📧 zaaviyagems@gmail.com
📍 DHA Phase 1, Azam Town, 100 ft Road, 75500, PK