📜 TERMS OF SERVICE — ZAAVIYA GEMS

📅 Last Updated: April 22, 2026

These Terms of Service govern your use of the Zaaviya Gems website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

Please read them carefully before using our website.

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🛍️ GENERAL CONDITIONS

By using our website, you confirm that:

✔ You are at least the age of majority in your location
✔ You agree not to use our products for any illegal or unauthorized purpose
✔ You will not violate any applicable laws while using our services

We reserve the right to refuse service to anyone at any time.

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💎 PRODUCTS & PRICING

• All products are subject to availability
• Prices may change without prior notice
• We reserve the right to modify or discontinue any product at any time
• Product images are for reference; slight variations may occur

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💳 ORDERS & PAYMENTS

When you place an order:

✔ You agree to provide accurate information
✔ We reserve the right to cancel or refuse any order
✔ Payments must be completed before order processing (except COD orders)

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🚚 SHIPPING & DELIVERY

• Delivery time: usually 3–5 business days in Pakistan
• Delays may occur due to courier or unforeseen circumstances
• Tracking details are provided once the order is shipped

We are not responsible for delays caused by courier services.

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🔄 RETURNS & REFUNDS

Please refer to our Return & Refund Policy for full details.

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🧾 ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate. However:

✔ We are not responsible for typographical errors
✔ Product descriptions, pricing, and availability may change without notice

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🔐 USER ACCOUNTS

If you create an account:

✔ You are responsible for maintaining your login details
✔ You agree to provide accurate information
✔ We are not responsible for unauthorized account access

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📦 THIRD-PARTY SERVICES

Our store uses third-party services such as:

• Payment gateways
• Shipping providers
• Shopify infrastructure

We are not responsible for the actions of these third-party services.

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⚠️ LIMITATION OF LIABILITY

Zaaviya Gems is not liable for:

• Indirect or accidental damages
• Delays in delivery
• Losses caused by misuse of products

All products are used at customer’s own discretion.

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🔄 CHANGES TO TERMS

We may update these Terms of Service at any time. Changes will be posted on this page.

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📩 CONTACT INFORMATION

For any questions regarding these Terms:

📧 Email: zaaviyagems@gmail.com
📍 Address: DHA Phase 1, Azam Town, 100 ft Road, Karachi, Pakistan